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學校簡介： 英國惠靈頓公學（Wellington College）于1859年為紀念大不列顛最偉大的軍事家并兩度任英國首相的惠靈頓公爵而建立。2017年1月11日上午，英國惠靈頓公學正式簽約入駐杭州，這是惠靈頓公學在中國繼天津、上海之后開設(shè)的第三個分校區(qū)。 惠靈頓中國杭州校區(qū)座落于杭州蕭山科技城的國際教育園，包括杭州市蕭山區(qū)惠立學校和杭州外籍人員子女學校。學校有一套完善的幸福關(guān)懷體系貫穿各個學段，為學生提供全人教育，致力于培養(yǎng)具備優(yōu)質(zhì)綜合才能的惠立學生，使其能適應(yīng)日新月異的世界并茁壯成長。 崗位職責： 1.管理校園餐飲服務(wù)，保持高品質(zhì)的食品。 2.支持校園活動或場外活動的餐飲、交通等方面。 3.修訂和更新與日常運營要求相關(guān)的規(guī)章制度、政策和程序。 4.處理家長關(guān)于餐飲和其他服務(wù)方面的投訴。 崗位要求： 1.本科以上學歷 2.3-5年工作經(jīng)驗，酒店管理或?qū)W校運營經(jīng)驗優(yōu)先 3.英語流利，能夠運用于郵件和工作溝通 4.主動學習，認真負責，溝通能力強，有一定應(yīng)變力和服務(wù)意識 福利待遇： 1. 20天年假，中外節(jié)假日；雙休，不調(diào)休； 2. 五險一金，額外商業(yè)醫(yī)保； 3. 年度體檢，節(jié)假日福利； 4. 免費員工班車及工作日午餐等； 5. 國際化工作環(huán)境，扁平化管理； KEY RESPONSIBILITIES: · Oversee campus wide catering services and maintain a high-quality food suitable to Wellington community. · Support various campus events or off-site events re catering, transportation etc. · Revise and update rules, regulations, policies and procedures relating to the daily operational requirements. · Handle parental complaints regarding catering and other services aspects. Catering: · Supervise canteen daily work effectively, manage the day to day catering services, ensure the quality of food and services for breakfast, lunch, dinner, snack and various events. · Work effectively with the catering vendor to respond timely for catering requests from various department and events, ensure a nice dining experience for staff, pupils and visitors. · Make sure the vendor is in full compliance with school and government regulations on food safety and hygiene, create and update the school regulation accordingly to ensure all policies are being followed. · Have decent knowledge of food safety, nutrition and flavour, have the ability to adjust pupils’ menu to create a balanced meal. · Continuous to enhance the standard of vendor performance, carry out monthly vendor KPI review to ensure the daily kitchen operation follows high standard. Carry out biweekly hygiene and procedure check and spot check on facilities. · Work with academic team and vendor to ensure the meal fee are deducted correctly, credit returned to parents of transferring pupils. Work with finance and make sure the meal fee has been deducted correctly for nursery. · Support Operations Manager to organize food committee meetings and lunch tasting activities. To actively seek feedback from parents, pupils and staff on the catering and take improvement actions based on sound suggestions. · Liaise with relevant government body on school canteen, cooperate with the government inspectors, third party inspectors and meeting or training. · Support Operations Manager to deal with complaints relating to catering, and supervise the improvement or rectification required from the vendor or school. In charge of the day to day communication with parents on catering. · Perform data analysis to enhance the performance of the catering vendor and optimize the catering operations. · Support Operations Manager to draft canteen tendering document and facilitate the tendering process and vendor handover as required. Others: · Manage the school services public mailbox and paperwork required on a daily basis. · Answer queries from parents and internal staff in terms of catering and other operations. · Support with school events. · Any ad-hoc tasks assigned.